Granite Source, Inc.







GRANITE SOURCE INC WARRANTY

  1. GRANITE SOURCE, INC. (GSI) warrants to the customer for a period of twelve (12) months from the date of final delivery of goods and services that the product and installation services it provides shall be free from defects in material and workmanship under normal use and service, IF, BUT ONLY IF:
    • The product and/or installation specifications are set forth in a written contract signed by GSI and the customer;
    • The customer does not hinder GSI from delivering product or performing services in conformity with the contract;
    • The deliverables have not been subject to any unauthorized modification, accident, neglect, misuse, movement of location, tampering, failure of supporting structures, or any event other than ordinary use; and
    • The deliverables have not been subject to conditions more severe or otherwise exceeding those set forth in the contract specification (if such conditions are specified in the contract).
  2. GSI's sole obligation and Customer's sole remedy for any failure of performance is limited to the adjustment or replacement of any uninstalled product (free of charge, F.O.B. point of fabrication) or of any part of the installation which examination shall disclose to GSI's satisfaction to be defective or, at GSI's option, refund or adjustment of the purchase price IF, BUT ONLY IF:
    • The customer notes GSI by certified mail, return receipt requested, of such breach of warranty, within 30 days after the discovery thereof, otherwise such claim is waived; (However, without limitation on the foregoing, any alleged defect discovered more than one year after installation is excluded from warranty.)
    • No attempted alteration or repair of the product or its installation has been made without GSI's written consent; and
    • The product is inspected by the customer or representative upon arrival at the project site for visible defects, and complaints relating thereto are filed in writing immediately with GSI before installation.
  3. Natural variations in the color, shading, width, dimensions, texture, shape, finish, consistency, or durability of natural products shall not be considered defects for purposes of this Limited Warranty. GSI is not responsible for the appearance, quality, or effect of finishes applied by third parties. If repairs or replacement are deemed necessary under the terms of your warranty, GSI will try to find the closest lot match possible, but cannot guarantee color matches.
  4. GSI does not warranty its product or installation to any safety, building, or other code of any state, municipality or other jurisdiction unless the terms of such code are specifically incorporated into GSI's written contract with the customer. Except for this warranty by GSI, the customer assumes all risk and liability for the use of such product, whether alone or in combination with other building materials.
  5. THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PATICULAR PURPOSE. GSI SHALL NOT BE LIABLE UNDER THIS WARRANTY FOR ANY OTHER LOSS OR DAMAGE INCLUDING WITHOUT LIMITATION, CONSEQUENTIAL DAMAGE, SAFETY PROBLEMS, OR PERSONAL INJURY RESULTING DIRECTLY OR INDIRECTLY FROM THE PURCHASE, OTHER ACQUISITION, USE, OR LOSS OF THE PRODUCT, EXCEPT AS EXPRESSLY SET FORTH HEREIN.
  6. No statement by GSI's employee or agent directly or indirectly admitting liability under this warranty shall be binding against GSI unless
    • Made in writing; and
    • Made by a representative of GSI authorized to do so.



Showroom & Factory
14554 Lee Road
Chantilly, VA 20151
(703) 961-9557
(703) 961-9655 (fax)
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Showroom & Factory
10530 Northlake Park Dr.
Ashland, VA 23005
(804) 752-1660
(804) 752-1697 (fax)
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